Contact Us
We're here to help! Get in touch with our customer support team for any questions about AskBox.
Customer Support
Response Time
Free plan: 24-48 hours
Starter plan: 12-24 hours
Premium plan: 2-6 hours
Business Address
Kim Khanh Luu
Neckarstraße 14
64283 Darmstadt, Germany
Common Topics
Account & Billing
- • Subscription management
- • Payment issues
- • Refund requests
- • Plan upgrades/downgrades
Technical Support
- • Chatbot setup
- • Widget embedding
- • Document upload issues
- • Integration problems
General Questions
- • Feature requests
- • Usage limits
- • Data privacy
- • Compliance questions
Before Contacting Support
Check out our FAQ section for quick answers to common questions.